Delivery & Returns - Product
DELIVERY
The order will be processed the same day and dispatched within 48h within the EU and up to 4 days for orders outside of Europe. In case of an item that is on pre-order it takes the estimated time as mentioned on the product page. We notify our customers when their order is shipped, providing a tracking link.
Our current shipping rates are:
Spain Peninsula 2 - 5 days / 4,90€
Spain Balearic Islands 2 - 5 days / 9,90€
Portugal 4 - 10 days / 5,00€
UE Zone 1* 4 - 10 days / 10,00€
UE Zone 2* 4 - 10 days / 15,00€
UE Zone 3* 4 - 10 days / 30,00€
Europe non EU Estimated by carrier / 20,00€
Turkey Estimated by carrier / 30,00€
Georgia Estimated by carrier / 32,00€
Emirates Estimated by carrier / 32,00€
USA & Canada Estimated by carrier / 29,00€
AUS & New Zealand Estimated by carrier / 45,00€
*UE Zone 1: Austria, Belgium, Czechia, Germany, Denmark, France, Italy, Luxembourg, Netherlands, Poland, Slovakia, Slovenia.
*UE Zone 2: Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Romania, Sweden
*UE Zone 3: Chipre, Malta.
RETURNS
Our logistics aim to dispatch all orders within 24 business hours (excluding preorders). Depending on your location, we offer a 14-day return policy. Returns must arrive in their original condition in their original packaging. Read more on Refund policy
NOTE: At the moment we only accept returns from EU orders