COLOR: BROWN, PINK & ORANGE
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Color: brown, pink & orange.
Tulum is a lightweight cord barefoot sandal designed for natural movement and warm-weather ease. Its adjustable polyester cords wrap the foot with a flexible, barely-there feel, while the rear hook-and-loop strap allows a more secure fit at the heel.
Key features:
- Barefoot design for natural movement
- Adjustable polyester cord upper
- Rear hook-and-loop adjustable strap
- Flat rubberized TR sole
- Lightweight and flexible construction
- Open design for warm-weather comfort
Plant Based
- Recycled
- Made in EU
Delivery, Returns & Refunds
Delivery
The order will be processed the same day and dispatched within 48h within the EU and up to 4 days for orders outside of Europe. In case of an item that is on pre-order it takes the estimated time as mentioned on the product page. We notify our customers when their order is shipped, providing a tracking link.
Our current shipping rates are:
| Destination | Estimated delivery time | Shipping cost | Free shipping threshold |
|---|---|---|---|
| Spain Peninsula | 2 - 5 days | 3,90€ | Free from 140€ |
| Spain Balearic Islands | 2 - 5 days | 9,90€ | - |
| Spain Canary Islands | 5 - 10 days | 15,00€ | - |
| Andorra | 4 - 10 days | 7,00€ | - |
| Portugal | 4 - 10 days | 5,00€ | - |
| EU Zone 1* | 4 - 10 days | 10,00€ | - |
| EU Zone 2* | 4 - 10 days | 15,00€ | - |
| EU Zone 3* | 4 - 10 days | 30,00€ | - |
| UK | Estimated by carrier | £10,00 | Free from £200 |
| Europe (non-EU) | Estimated by carrier | 20,00€ | - |
| Iceland, Turkey & Saudi Arabia | Estimated by carrier | 30,00€ | - |
| Mexico, Georgia & Emirates | Estimated by carrier | 32,00€ | - |
| USA | Estimated by carrier | $20,00 | Free from $200 |
| Canada & Hong Kong | Estimated by carrier | 25,00€ | - |
| AUS & New Zealand | Estimated by carrier | 45,00€ | - |
| Israel | Estimated by carrier | 40,00€ | - |
*UE Zone 1: Austria, Belgium, Czechia, Germany, Denmark, France, Italy, Luxembourg, Netherlands, Poland, Slovakia, Slovenia.
*UE Zone 2: Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Romania, Sweden
*UE Zone 3: Chipre, Malta.
International Orders and duties
US and UK shipments are done DDP (Delivery Duty Paid) so the taxes are handled by us and the final customer don't need to pay any extra fees on delivery
If you are ordering from outside of the EU you may have to pay import tax and duty charges.
You may be asked to pay these once your order arrives in the delivery country.
Ohne Project are not liable for any import tax or duty charges issued by your country's national import office. Such charges are issued to the recipient and are not controlled by Ohne Project in any way.
Import taxes and taxes vary from country to country and they depend on the value of your order. If in doubt please consult your country's governmental or national import office website for further information.
Exchanges, Returns and Refunds
Europe
We offer a 14-day return policy. You have 14 days from the receipt of your order to request a return or an exchange.
If you place your order between November 27 and January 5, you will have an extended return period until January 10.
To make a return or exchange, items must be in their original condition (no stains or signs of use) and in their original packaging, in good condition. Please note that socks and other accessories cannot be returned or exchanged.
Make your exchange or return here.
Exchanges
- If the new item is more expensive, you will need to pay the difference.
- If the new item is cheaper, we will offer you a gift card.
- Prices
- Portugal: free.
- The test of EU: 6,90€
- Portugal: Starting from the second exchange, the request will be processed as a return.
Returns
You can request a return for a refund if you wish.
- The refund will be processed once the item has been received and inspected.
- Prices
- Portugal: 7€
- UE Zone 1: 15€*
- UE Zone 2 and 3: €19€*
*UE Zone 1: Austria, Belgium, Germany, France, Italy, Ireland, Luxembourg, Netherlands.
*UE Zone 2: Bulgaria, Croatia, Czechia, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia.
*UE Zone 3: Chipre, Denmark, Finland, Greece, Malta, Sweden.
Make your exchange or return here.
United States
At the moment we only accept returns from EU orders
Rest of the World
At the moment we only accept returns from EU orders
Refunds
Once the returned product has been received, the Ohne Project team will review it to ensure that it is in perfect condition, with no evident signs of use, wear, dirt or damage, and that it is returned with its original packaging in good condition.
The refund will be processed only after this inspection. If approved, the refund will be automatically issued to the original payment method within 30 days. Please note that your bank or credit card company may take some time to process and post the refund.
Evident signs of use include, but are not limited to, visible marks on the sole, pronounced creasing of the materials, dirt, odors, damage, structural alterations, or any other condition that prevents the product from being resold as new.
If the product is not in good condition or shows evident signs of use beyond what is necessary to verify its nature, characteristics and proper functioning, Ohne Project reserves the right to apply a depreciation of 50% to the refundable amount, reflecting the loss of value of the product.
In such cases, the condition of the product will be documented with photographs, which may be provided to the customer as justification for the adjusted refund amount.
If the customer does not accept the applied depreciation, they may request the return of the product, in which case the shipping costs will be borne by the customer.
In accordance with applicable regulations, the right of withdrawal does not apply when the product has been used beyond what is necessary to verify its nature, characteristics and functioning.
Product Care
After every use, store the shoes in an open space, well ventilated. We recommend washing your sneakers with a damp cloth. Do not wash your sneakers in the washing machine or use the dryer. If the shoes get soaked due to rain, sweat, or other factors, please make sure to let them dry completely before storing them in the shoe shelf.
Color migration & care
In the case of exposure to moisture, you may experience color migration from the darker areas from your shoe onto lighter color materials, caused by normal wear in wet conditions and perspiration. The migration is due to the inherent nature of the materials when dyed in a dark color. If your shoes do become wet, insert some absorbent paper towel and let them dry naturally away from the sunlight. Do not use hair dryer or any heat source. We recommend washing your sneakers with a damp cloth and Marseille soap if very dirty (only the "leather parts"). Dry clean with a brush all "suede" parts. Don't wash them in the washing machine or use the dryer
